Customer Support

If you are having any issues with our website or products, please fill out the form below and our team will get back to you as soon as possible!

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Frequently asked questions
  • 1. Inventory
    • 1.1. Is our items used?
      • Not at all!

        All of our items are either new or factory surplus, meaning the items that came from factory's such as Keystone and Forest River give us items they no longer need, and/or had scratches dings and/or dents. It just depends on the item. 

    • 1.2. Do we carry all parts of RVs?
      • Sadly to say no, 

        We do not carry every item that an RV has, due to we don't know what we will get from the Manufacturer we do our very best to get items in that everyone needs but we unfortunately we cannot carry it all.  

    • 1.3. Does your furniture pictures show the color of the item?
      • Not always, 

        We try to keep up with our pictures as best as we can but we don't always succeed due to us being so busy, our inventory changes every month. Our pictures just show what the item looks like. But style and color may be different.  

  • 2. Payment
    • 2.1. I don't do PayPal is there another way to purchase my items?
      • Absolutely!

        If you are to scroll down past (Sign in with PayPal) it gives you the option to put in your debit or credit card. Its in small letters so keep an eye our it. 

    • 2.2. How do I navigate through payment and shipping?
      • When checking out the item it gives you the option of either continuing as a guest or registering. Its up to you to choose which one you want. 

        Next is Shipping information, make sure you put in all of your information of where you want your item to ship so we can get it to the correct location. 

        Shipping method is where you can choose between FedEx and USPS receive and handle your packages its up to you on which one you want nether is good or bad its is just preference unless stated otherwise. 

        Then you can select on how you want to pay for your item, either by PayPal or by credit/debit card. 

         Next you click the BUY button which then takes you to another screen where it gives you an option of whether to sign into PayPal or use a Debit or Credit card. It is on the bottom of the (One time click for PayPal) there is a link that you can click when it says or Pay with Debit or Credit. Its in small letters so keep an eye out for it. 

        After confirm your payment and we can handle the rest. 

  • 3. Shipping
    • 3.1. How much is shipping?
      • Shipping is based on location,

        Not all shipping prices are the same. It depends on Length, Width, Height, and Weight of the items. You can determine how much it will be before purchasing the items.

    • 3.2. Do we ship to Canada?
      • Unfortunately we do not at this time.

        We have been trying to figure out how to ship to Canada and other countries but for now you will have to call in to our store, if you need a particular item please call us and we can ship by FedEx International to get it to you. But be warned it can be expensive.    

    • 3.3. What is In-Store Pick Up and why can't you ship it?
      • In store pick up is just that, 

        you need to come in and pick up your item. The reason why is because we either do not have the right permits to ship due to the item being a hazardous material such as our glue, or it is too big and it can be risked getting destroyed while shipping to your location. We do apologize for this inconvenience. But we want to insure that your item does go home with you in one piece and in working order.   

  • 4. Website
    • 4.1. Is what is on the website in your store?
      • The answer is yes!

        Everything that you see on our website is in our store. Our Website is inventory based so when we have that item in it will be on our website!

    • 4.2. Is this all you have on your website?
      • For now yes, 

        But we have much more items in our store we are trying to expand our website every week with more items that we do have in our store. It takes time so please be patience with us!